Articles

Installation Options

If you have already purchased or leased SeamLESS software, you can get started with your installation at any time by using your own IT professional or doing it yourself with via SeamLESSwiki.com. See the D.I.Y. Installation article for more information. Advanced installation and support options are available through Mentor Technologies.

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System Requirements

Installation Overview SeamLESS is a client/server application built on the Microsoft .NET 4.5 Framework with database hosting provided by Microsoft SQL Server Express. The installation comes with Microsoft SQL Server Express, and one computer, which is specified as “Server” during installation plays the server role with this full installation. The rest of the computers act […]

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SeamLESS D.I.Y. Installation

This article provides instructions and visual aid for installing SeamLESS software. Activation of this software requires a subscription username and password provided by a support partner or SeamLESSwiki.com. The article also provides instructions on how documented users may acquire a subscription account for activating this software.

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Electronic Claims & Infinedi

Sending Electronic Claims SeamLESS was designed to send all primary claims electronically through a claims clearinghouse and all secondary claims via paper. At this time our partners at Infinedi are the only clearing house officially supported by SeamLESS. SeamLESS features an integrated secure ftp transfer tool which can upload your electronic claims to Infinedi for […]

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Connection Issues

Identifying the Problem After launching the SeamLESS application, the first screen to open is the sign-in window. The SeamLESS sign-in window has a field marked as “Server.” When this item is clicked, it will present a drop down menu which may take a moment to populate. You will then see the following message presented, “Searching […]

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Errors or Other Issues

Unhandled Exceptions and Program Errors It is important to understand that when you encounter an error in SeamLESS that most all issues will be an “Unhandled Exception.” When an Unhandled Exeption  event occurs, it should not be presumed the same as a previous or future Unhandled Exception. These occurences may, in fact, be completely unrelated. […]

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How to Backup

The importance of backing up cannot be overstated. The backup utility within SeamLESS backs up your entire SeamLESS database in a small manageable file which can then be backed up off-site or online. Backing up should be a routine practice. Daily backups are recommended. Instructions Go to the computer acting as the SeamLESS server. Open […]

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eBook Manual Database Installation

Use the following directions if you are unable to sign into eBook and receive any type of error other than “Username and/or password is incorrect.”   First Verify if your SeamLESS Server computer is running 32-bit or 6-4bit Windows: • Open System by clicking the Start button • Click Control Panel, then System and Maintenance, and finally System. […]

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Print-to-File in SeamLESS

Some users may not be able to send certain claims for certain payers through Infinedi Electronic Data Interchange and may be asked to sent a text file containing the claim/s via a third party secure upload tool or even fax. This article provides information on installing a generic text printer in Microsoft Windows for creating these text file claims.

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eSuite Installation

Before you begin: You must have SeamLESS installed and working on your network in order to use eSuite as many reports require information from the SeamLESS database. If you have established working connectivity with SeamLESS on the computer you are adding eSuite to, no further configuration should be needed for eReports. Simply install. Otherwise, if […]

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